Task #178 | Generated: 2026-10-30 01:29 UTC | Data updated: 2026-10-30 01:35 UTC | 2 Products Analyzed
| Data Source | Amazon.com (US) Verified Customer Reviews |
| Analysis Period | 2024-11 – 2026-10 (24 months) |
| Products Analyzed | 2 products · 393 total reviews |
| Analysis By | Choicesages.com |
| Report Purpose | Guide private-label sellers (operations/marketing/product) and engineers (hardware/software/reliability) to improve existing products and define next-generation products |
B07CMS5Q6N: 15 of 41 negative reviews (37%) point at the same thing — Other issues. “brand new, the right click doesn’t work.”
Razer: 116 of 157 negative reviews (74%) point at the same thing — Other issues. “also yeah the mouse is alright”
The platform score completely hides this shared weakness — it is a category-level problem, and whoever fixes it first pulls ahead.
|
393
reviews analyzed one by one
2 competitors · 24-month window
|
4.6/5
Platform rating
As shown on the listing
|
2.23
Sample recalc. average
recalculated from 393 reviews, 2.37 below the platform score
|
|
198
1-2★ negative reviews (50.4% of sample)
All grouped by physical cause rules
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37%
B07CMS5Q6N complaint concentration
15/41 point at "Other"
|
74%
Razer complaint concentration
116/157 point at "Other"
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This is a category-level weakness: competitors are equally exposed here. Whoever fixes it first wins the review structure.
No 3★ reviews available for auxiliary comparison; this judgment rests on the 1-2★ structure alone.
9 complaints point at "Failure"; together with the top cause "Other" (37%) they cover 59% of low scores.
| Physical cause | B07CMS5Q6N (41 reviews) | Razer (157 reviews) | ||||||
|---|---|---|---|---|---|---|---|---|
| Build & design |
|
6 · 15% |
|
22 · 14% | ||||
| Connectivity & app |
|
6 · 15% |
|
8 · 5% | ||||
| Premature failure |
|
9 · 22% |
|
4 · 3% | ||||
| Sound quality |
|
2 · 5% |
|
4 · 3% | ||||
| Battery & charging |
|
2 · 5% |
|
1 · 1% | ||||
| Volume / loudness |
|
1 · 2% |
|
2 · 1% | ||||
| Other issues |
|
15 · 37% |
|
116 · 74% | ||||
| Top-2 pain points combined | 24 · 59% | 138 · 88% | ||||||
| Product | Problems removed | Reviews affected | Sample average | Negative rate |
|---|---|---|---|---|
| B07CMS5Q6N | Other + Failure | 24 | 3.5 → 3.79 | 19.9% → 8.3% |
| Razer | Other + Build | 138 | 0.82 → 2.96 | 84% → 10.2% |
| Product | Data Collected | Review Period | Total Reviews | Negative (1-2*) |
|---|---|---|---|---|
| B07CMS5Q6N | 2026-10-30 01:27 UTC | 2024-12 ~ 2026-10 | 206 | 19.9% |
| B097F8H1MC | 2026-10-30 01:28 UTC | 2024-11 ~ 2026-10 | 187 | 21.1% |
| Product | Brand | Price | Reviews | Rating | Negative (1-2*) | Top Pain Point | Target User (Inferred) |
|---|---|---|---|---|---|---|---|
| B07CMS5Q6N | — | $34.99 | 206 | 3.5 * | 19.9% | mouse is too small | Budget price segment |
| B097F8H1MC | Razer | $37.49 | 187 | 4.1 * | 21.1% | middle click stops working | Budget price segment |
| 5* | 69 |
|
33.5% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4* | 28 |
|
13.6% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3* | 68 |
|
33% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2* | 19 |
|
9.2% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1* | 22 |
|
10.7% |
Negative (1-2*): 19.9%
Interpretation: Overall ratings skew positive; product experience is relatively good.
| 5* | 24 |
|
63.2% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4* | 6 |
|
15.8% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3* | 0 |
|
0% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2* | 2 |
|
5.3% | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1* | 6 |
|
15.8% |
Negative (1-2*): 21.1%
Interpretation: Relatively balanced distribution with mixed positive and negative feedback.
(Ratio = mentions of this pain point ÷ all pain-point mentions for that product, including long-tail items not shown)
Denominators (all pain-point mentions): A 75 / B 10
(Left = total mentions of all issues in this group; right = number of negative reviews for that product. One review may mention several issues, so mentions can exceed the review count.)
| Pain Group Summary | Product A | Product B | Mentions / Negative Reviews (Product A) | Mentions / Negative Reviews (Product B) |
|---|---|---|---|---|
| Other / Long-Tail (15 items) | 26 (34.7%) | 5 (50%) | 26 / 41 | 5 / 39 |
| Durability (6 items) | 19 (25.3%) | 3 (30%) | 19 / 41 | 3 / 39 |
| Ergonomics (2 items) | 14 (18.7%) | — | 14 / 41 | 0 / 39 |
| Connectivity (3 items) | 9 (12%) | — | 9 / 41 | 0 / 39 |
| Input Options (1 items) | 3 (4%) | — | 3 / 41 | 0 / 39 |
| Pain Point Category | Product A | Product B |
|---|---|---|
| middle click stops working | 1 (1.3%) | 3 (30%) |
| mouse disconnects frequently | — | 2 (20%) |
| Received used product instead of new | — | 2 (20%) |
| mouse is too small | 9 (12%) | — |
| Side button feels loose and shifts irregularly | 2 (2.7%) | 1 (10%) |
| cannot hold click/drag | 5 (6.7%) | — |
| mouse stops working after a few months | 5 (6.7%) | — |
| right click stops working | 4 (5.3%) | — |
| left click stops working | 3 (4%) | — |
| double clicking issue | 3 (4%) | — |
| mouse wheel button lost tactility | 3 (4%) | — |
| shuts off requiring computer restart | 3 (4%) | — |
| not bluetooth compatible | 3 (4%) | — |
| laggy | 3 (4%) | — |
| lack of button inputs | 3 (4%) | — |
| uses AA battery instead of rechargeable | 2 (2.7%) | — |
| battery drains too fast | 2 (2.7%) | — |
| no USB-C connectivity | 2 (2.7%) | — |
| micro connectivity issues | 2 (2.7%) | — |
| missing USB receiver | 2 (2.7%) | — |
| randomly resets sensitivity | 2 (2.7%) | — |
| mouse is too heavy | 2 (2.7%) | — |
| sensor stops working intermittently | 2 (2.7%) | — |
| requires software to use | 2 (2.7%) | — |
| poor lighting | 2 (2.7%) | — |
| loud clicks | 2 (2.7%) | — |
| side buttons stopped working | 2 (2.7%) | — |
Typical User Quote (Product A):
Typical User Quote (Product A):
Typical User Quote (Product B):
Typical User Quote (Product B):
(Ratio = reviews mentioning this strength ÷ total strength mentions for that product)
| Strength | Mentions | Ratio | Type | Quote |
|---|---|---|---|---|
| Wireless Performance | 28 | 13% | feature | this thing is rock solid and by far the best experience i've ever had with a wireless mouse |
| Battery Life | 22 | 10.2% | feature | battery life is great and it being a aa battery makes it so i dont have to worry about the internal battery going back and struggling to charge |
| Value for Money | 20 | 9.3% | value | for such a good price, getting a name brand 12,000 dpi wireless mouse is amazing! |
| Lightweight Design | 18 | 8.4% | feature | super light and easy to move around, very smooth even on a cheap mousepad |
| Build Quality | 15 | 7% | feature | good build quality. even after accidental drop it works fine. |
| Comfortable Shape | 14 | 6.5% | experience | it feels super nice in my hand and i have not had any issues with it since i got it |
| Smooth Tracking | 13 | 6% | feature | smooooth tracking, zero latency even in gaming |
| Easy Setup | 11 | 5.1% | experience | the weight and setup is very good and easy |
| Durability | 10 | 4.7% | experience | i have been using it fairly regularly for 6 years now... i have had zero problems with it at all |
| Responsive Clicks | 9 | 4.2% | feature | it has an excellent click feel as well and a very tactile wheel |
| Customizable DPI | 9 | 4.2% | feature | you can change the dpi settings, set up macros, and have different profiles for different applications |
| Compact Size | 8 | 3.7% | feature | this mouse is lightweight and small enough for my needs. i can throw it in my back and be good to go anywhere |
| Reliable Connectivity | 7 | 3.3% | feature | wireless connection is steady and reliable, response time is very good |
| Aesthetic Design | 6 | 2.8% | experience | this wireless gaming mouse features a sleek and modern appearance that looks fantastic on my desk |
| Plug and Play | 5 | 2.3% | experience | no need for software or anything like that, just plug and play |
| Cross-Platform Compatibility | 5 | 2.3% | feature | compatible with almost every single platform i've used, including but not limited to ps5, ps4, xbox and pc |
| Gaming Performance | 5 | 2.3% | experience | work very good for comp games like fortnite and warzone |
| Scroll Wheel Feel | 4 | 1.9% | feature | the scroll wheel has that perfect tension between fast enough to scroll fast and clicks in enough to scroll slowly |
| Onboard Memory | 3 | 1.4% | feature | onboard memory saves settings across devices |
| No RGB Distraction | 3 | 1.4% | experience | no distracting rgb lighting, just a great solid mouse |
Typical Positive Review:
| Strength | Mentions | Ratio | Type | Quote |
|---|---|---|---|---|
| Comfortable Ergonomics | 14 | 15.7% | experience | it's comfortable and lightweight for long sessions |
| Customizable RGB Lighting | 10 | 11.2% | feature | the customizable rgb lighting is stunning |
| Responsive Performance | 9 | 10.1% | experience | the tracking is extremely accurate with no lag, perfect for fast-paced gaming |
| Great Value | 8 | 9% | value | for its price this mouse is a steal |
| Build Quality | 7 | 7.9% | feature | build quality is solid and premium |
| Razer Software Customization | 7 | 7.9% | feature | the razer software is really good and works great to provide a lot of lighting and binding options |
| HyperScroll Tilt Wheel | 6 | 6.7% | feature | the choice between two different scroll wheel settings is also very nice |
| Programmable Buttons | 5 | 5.6% | feature | the 11 programmable buttons make it versatile for gaming and productivity tasks |
| Smooth Movement | 5 | 5.6% | experience | i was completely blown away by how smooth the mouse moved across the screen |
| Plug and Play | 4 | 4.5% | experience | plug and play, works flawlessly |
| Durability | 4 | 4.5% | feature | he uses it a ton and it is built to last |
| Crisp Clicks | 3 | 3.4% | experience | the clicks feel crisp and responsive |
| Lightweight Feel | 3 | 3.4% | experience | very light, fits my hand well |
| Flexible Cable | 2 | 2.2% | feature | the cable feels great and is almost impossible to notice unless you're actively tugging on it |
| Good for Productivity | 2 | 2.2% | experience | making it as potent for productivity as it is for gaming |
Typical Positive Review:
| Product | Ergonomics | Durability | Connectivity | Input Options | Overall | Key Factors |
|---|---|---|---|---|---|---|
| A | 4 | 3 | 5 | 4 | 4 / 10 | Best: Connectivity; Worst: Durability |
| B | 8 | 5 | 6 | 7 | 6.5 / 10 | Best: Ergonomics; Worst: Durability |
| Product | Top Strengths | Key Weaknesses |
|---|---|---|
| A B07CMS5Q6N |
• Wireless Performance 28 mentions • Battery Life 22 mentions • Value for Money 20 mentions |
• mouse is too small (9) • cannot hold click/drag (5) • mouse stops working after a few months (5) |
| B B097F8H1MC |
• Comfortable Ergonomics 14 mentions • Customizable RGB Lighting 10 mentions • Responsive Performance 9 mentions |
• middle click stops working (3) • mouse disconnects frequently (2) • Received used product instead of new (2) |
| • Logitech G305 offers strong wireless performance with reliable connectivity and low latency, praised by many users. |
| • The G305 has excellent battery life using a single AA battery, avoiding internal battery degradation concerns. |
| • Razer Basilisk V3 is highly regarded for its comfortable ergonomic design, ideal for long gaming or work sessions. |
| • The Basilisk V3 features customizable RGB lighting and 11 programmable buttons, offering extensive personalization. |
| • Both products benefit from strong brand recognition and established ecosystems (Logitech G Hub, Razer Synapse). |
| • The G305 is lightweight and compact, making it portable and suitable for travel or smaller hands. |
| • The Logitech G305 is frequently reported as too small for adult hands, causing accidental side button presses and discomfort. |
| • Durability is a major concern for the G305, with many users experiencing switch failures (double-clicking, unresponsive buttons) within 1-2 years. |
| • The G305 lacks Bluetooth connectivity, requiring a USB dongle that can be inconvenient for laptops with limited ports. |
| • The Razer Basilisk V3 has reported issues with the middle click and scroll wheel, including unintended clicks and erratic scrolling. |
| • Some Basilisk V3 users experience random disconnections or failure to be detected by the PC, requiring replugging. |
| • Razer's international warranty limitations have frustrated customers who received imported units with no local support. |
| • Introduce a larger version of the G305 to accommodate users with bigger hands, addressing the most common complaint. |
| • Improve switch durability by using optical or higher-quality mechanical switches to extend product lifespan and reduce returns. |
| • Add Bluetooth connectivity alongside the 2.4GHz dongle to increase compatibility with modern laptops and ultrabooks. |
| • Enhance the Basilisk V3's scroll wheel mechanism to prevent unintended middle clicks and improve scrolling consistency. |
| • Offer a USB-C receiver or charging option for the G305 to align with current connectivity standards. |
| • Expand warranty coverage and streamline customer support for international purchases to build trust and loyalty. |
| • Increasing competition from budget wireless gaming mice brands offering similar features at lower prices. |
| • Rising consumer expectations for durable switches and longer product lifespans may lead to negative reviews and brand damage. |
| • Growing preference for Bluetooth and USB-C connectivity could make dongle-only mice less attractive over time. |
| • Quality control issues in both products may drive customers to alternative brands with better reliability reputations. |
| • Rapid technological advancements in mouse sensors and wireless protocols could make current models obsolete quickly. |
| • Negative word-of-mouth from durability complaints may reduce repeat purchases and harm brand loyalty. |
| Product | Durability | Ergonomics | Connectivity | Input Options |
|---|---|---|---|---|
| B07CMS5Q6N | 3 | 4 | 5 | 4 |
| B097F8H1MC | 5 | 8 | 6 | 7 |
| Month | Review Count | Negative Ratio | Trend |
|---|---|---|---|
| 2024-12 | 1 (small sample, ignored) | — | — |
| 2025-02 | 1 (small sample, ignored) | — | — |
| 2025-07 | 3 (small sample, ignored) | — | — |
| 2025-08 | 2 (small sample, ignored) | — | — |
| 2025-09 | 2 (small sample, ignored) | — | — |
| 2025-10 | 1 (small sample, ignored) | — | — |
| 2025-11 | 3 (small sample, ignored) | — | — |
| 2025-12 | 5 | 0% | → stable |
| 2026-01 | 4 (small sample, ignored) | — | — |
| 2026-02 | 4 (small sample, ignored) | — | — |
| 2026-03 | 8 | 0% | → stable |
| 2026-04 | 5 | 0% | → stable |
| 2026-05 | 6 | 0% | → stable |
| 2026-06 | 9 | 33.3% | ↓ worsening |
| 2026-07 | 6 | 33.3% | → stable |
| 2026-08 | 22 | 18.2% | ↑ improving |
| 2026-09 | 33 | 12.1% | ↑ improving |
| 2026-10 | 91 | 27.5% | ↓ worsening |
Conclusion: Recent 3-month avg negative ratio (2026-08 ~ 2026-10): 19.3%, Latest month 2026-10: 27.5% (+8.2pt, Trend is worsening) (Some months have <5 reviews, excluded from ratio and trend calculation)
| Month | Review Count | Negative Ratio | Trend |
|---|---|---|---|
| 2024-11 | 6 | 33.3% | → stable |
| 2024-12 | 4 (small sample, ignored) | — | — |
| 2025-01 | 7 | 0% | ↑ improving |
| 2025-02 | 5 | 0% | → stable |
| 2025-03 | 2 (small sample, ignored) | — | — |
| 2025-04 | 3 (small sample, ignored) | — | — |
| 2025-05 | 4 (small sample, ignored) | — | — |
| 2025-06 | 5 | 0% | → stable |
| 2025-07 | 2 (small sample, ignored) | — | — |
| 2025-08 | 3 (small sample, ignored) | — | — |
| 2025-09 | 7 | 0% | → stable |
| 2025-10 | 5 | 0% | → stable |
| 2025-11 | 6 | 0% | → stable |
| 2025-12 | 8 | 0% | → stable |
| 2026-01 | 3 (small sample, ignored) | — | — |
| 2026-02 | 5 | 0% | ↑ improving |
| 2026-03 | 7 | 14.3% | ↓ worsening |
| 2026-04 | 5 | 0% | ↑ improving |
| 2026-05 | 11 | 0% | → stable |
| 2026-06 | 8 | 0% | → stable |
| 2026-07 | 11 | 9.1% | ↓ worsening |
| 2026-08 | 11 | 0% | ↑ improving |
| 2026-09 | 25 | 0% | → stable |
| 2026-10 | 34 | 0% | → stable |
Conclusion: Recent 3-month avg negative ratio (2026-08 ~ 2026-10): 0%, Latest month 2026-10: 0% (+0pt, Trend is largely stable) (Some months have <5 reviews, excluded from ratio and trend calculation)
Users are most satisfied with: lightweight, battery life, good price — these are core marketing keywords.
Users are most satisfied with: comfortable, great, customizable — these are core marketing keywords.
| Product | Return Mentions | Est. Monthly Loss (assuming 1,000 units/month) | Top Reasons (Top 2) |
|---|---|---|---|
| B07CMS5Q6N | 9 / 206 (4.37%) | $1,529 | Click failure / double-clicking issues 4/10 (40%); Buttons too sensitive / accidental clicks 2/10 (20%) |
| B097F8H1MC | 7 / 187 (3.74%) | $1,402 | Scroll wheel issues 4/8 (50%); Connectivity/disconnection problems 1/8 (12.5%) |
Note: Actual return rate is typically higher than review mention rate (many users return without leaving reviews); the above is a conservative lower bound. The reason breakdown uses return mentions with a stated reason as its denominator, which differs from the return-mention count on the left (one mention may carry several reasons). Estimated monthly loss uses the unrounded return ratio.
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